Ombudsman Services

An Ombudsman is defined as a designated neutral who is appointed or employed by an organization or governmental agency to facilitate the informal resolution of concerns of employees, managers, students and sometimes external clients of the organization. Benefits of the Ombuds role are confidentiality. This applies at all stages of conflict, addresses legal, ethical, emotional and relationship issues. This role has economic benefits by reducing turnover, increases productivity, preserves management time and it enhances communication and efficiency. Preventative risk management due to heightened transparency and enhanced accountability of the organization have been shown to have reduced incivility and greater personal satisfaction among employees. management and and most importantly customers.  We have designed effective, affordable programs that can offer the piece of mind that you have an independent, neutral set of eyes and ears.  Our programs work within your budgets  and can have a High Return on Investment and Equity.  Call us today and we can discuss the needs and opportunities.