Company Background

Company Background

Our company principal has over 40 years of real world experience leading individuals and teams and learning and teaching how to develop tools and skills to resolve disputes and conflicts between individuals, organizations and customers.


Ted Ramirez, President of Conflict and Dispute Resolution Services of the Southwest is a Las Cruces, New Mexico native and graduate of New Mexico State University with a degree in Agriculture who has worked in corporate America for Fortune 500 companies in roles of increasing responsibility including overall general business management and leadership. Ted is bi-lingual, able to speak, read and write in both Spanish and English. He is a member of the Catholic Church and is an enrolled member of the Tigua Indian Tribe in Ysleta, Texas. During his career, Ted has interacted with customers, vendors, unions, peers and employees of multiple and varied cultures in the U.S. and globally in conflicts and disputes and participated in the mediation, arbitration, negotiation and resolution of issues that arose from these conflicts and disputes. Long a believer in the “Win – Win” philosophy, Ted’s vision of “mutual inclusion solutions” carries over into how he believes Conflict and Dispute Resolution Services of the Southwest can work to help our clients in most cases today. A longtime leader in his professional industry organizations and having served in leadership roles, Ted is the current President of the New Mexico Mediation Association and is a member of the Texas Mediation Association. Ted was recently named to the State of New Mexico ADR Commission by the New Mexico Supreme Court. Ted is also approved by the Council of Better Business Bureaus to Arbitrate Auto Lemon Law between Auto Manufacturers and purchasing consumers. Mr. Ramirez is also approved by BBB to arbitrate disputes between businesses and the customers they serve as part of the BBB Program.  We serve ALL of New Mexico with emphasis on Southern New Mexico, Western Texas and Southern Arizona.  Give us a call today to learn more about what we can do for you.